Support for Echo Studio
Get help using and troubleshooting common issues with Echo Studio.

Set Up Your Echo Studio
Use the Alexa app to set up your Echo Studio.
Getting Started
Wi-Fi and Bluetooth
Device Software and Hardware
Device Features and Settings
Troubleshooting
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Set Up Doesn't Work on Your Echo Device
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Alexa Doesn't Understand or Respond to Your Request
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Restart Your Alexa Enabled Device
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Reset Your Echo Studio
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Reset Your Echo Studio and Keep Your Smart Home Connections
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Deregister Your Device
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Can't Play Your Fire TV Audio on Your Echo Devices
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Can't Create Fire TV and Echo Audio System
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Green Light Won't Turn Off on Your Echo Device
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Yellow Light Won't Turn Off on Your Echo Device