Support for Echo Dot
Get help using and troubleshooting common issues with the Echo Dot.
Spotlight
- What Do the Lights on Your Echo Device Mean?
- The lights on your Echo device are how the device communicates its status.
- https://images-na.ssl-images-amazon.com/images/G/01/x-locale/cs/help/images/D2gateway/spot_efd_dot_ring.png
- What Do the Lights on Your Echo Device Mean?
Getting Started
Wi-Fi and Bluetooth
Device Software and Hardware
Troubleshoot
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Set Up Doesn't Work on Your Echo Device
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Alexa Doesn't Understand or Respond to Your Request
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Restart Your Alexa Built-in Device
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Reset Your Echo Dot (3rd, 4th, or 5th Generations)
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How to Deregister Your Amazon Device
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Green Light Won't Turn Off on Your Echo Device
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Yellow Light Won't Turn Off on Your Echo Device