Returns and Refunds Popular Articles Check the Status of Your Refund Return Items You Ordered Replace a Damaged, Defective or Broken Item Find a Missing Package That Shows As Delivered Returns About our Return Policies More about Returns Exchanges and Replacements Exchange an Item Exchanges and Replacements Warranty and Repairs Get Product Support More about Warranty and Repairs Claims What is the A-to-z Guarantee? A-to-z Claims Process Terms and Conditions A-to-z Claims Process for Property Damage and Personal Injury Recycling Recycle Electrical or Electronic Equipment (WEEE) Recycling Batteries More about Recycling