Get Product Support
If you need help with using your product or if it doesn't work correctly, Amazon provides free Product Support. Among these options are calls, chat, manufacturer contact details, and text or video troubleshooting guides.
To get a refund or a replacement for a damaged, defective, or broken item, go to
.
A manufacturer's warranty covers Amazon Resale and some products sold directly by Amazon. Therefore, they may be eligible for repair by a third-party repair service provider approved by select manufacturers. Go to Warranty repairs to find out more on how we assist with issues such as product setup. You will also learn how to claim a replacement within the legal guarantee window.
To get Product Support on your item:
- Go to Product Support.
- Click on the product you need support for.
- Select the support option that best suits your needs.
Note: The availability of these options varies depending on the item that you purchased.
