Alexa+ Requirements
If Alexa+ isn't available on your device, check your account or device settings.
Note: Not all features and services will be available at once. New features will roll out across compatible devices during the Early Access period. For more information on available features and supported devices go to:
Alexa+
Alexa+ has a few account and device requirements beyond device compatibility. Before you get started, review the steps below to make sure everything is ready.
Note: Not all devices support Alexa+. Check
Compatibility of Alexa+ with Alexa Built-in Devices. If notifications about Alexa+ requirements appear during device setup, finish setting up your device first. Then return to this page to address them.
Language and Location
- Set your device to use a supported language during setup. Learn how to Change the Language on Your Echo Device.
- Alexa+ is available only for personal Amazon accounts set to a supported location. Learn how to Update Country Settings for Access to Country Specific Features.
Account Type
- Alexa+ works only with personal Amazon accounts. It is not compatible with Amazon Enterprise or Business accounts.
- To use Alexa+ on a device registered to a business account, factory reset the device and set it up with your personal account. Learn how to Reset Your Echo Device.
Amazon Family Compatibility
- Alexa+ is compatible with devices in an Amazon Family.
- If Alexa+ doesn't perform at its best on all of your Family devices, some adjustments in your Amazon Family might help. To learn more, visit Using Alexa+ with Amazon Family.
Purchased Device Eligibility
If Alexa+ came with a device purchase, access to Alexa+ belongs to the Amazon account used to register that device.
After Setup
Once you've addressed any remaining compatibility requirements in your account, your Alexa+ invitation should arrive soonyour Alexa+ experience should be available soon.
For more information about availability and frequently asked questions, go to: https://www.amazon.co.uk/alexaplus.
Tip:
If you still don't receive your Alexa+ invitation after addressing these requirements
If you still can't access Alexa+ after addressing these requirements, check whether your device software needs an update. Say, "Check for software updates."
