Using Alexa+ with Amazon Family
How to ensure the best Alexa+ experience on all devices in your Amazon Family.
You can use Alexa+ as part of an Amazon Family. Alexa+ doesn’t support account switching. So, to help everyone in your household use Alexa+, we recommend adjusting your Amazon Family setup, with one of the following three options.
Upgrade all Amazon Family member accounts to Alexa+.
The best Alexa+ experience on Amazon Family comes when all members of the Family have upgraded to Alexa+. We recommend that all adult Family members accept the upgrade invitation from their individual Amazon accounts.
Consolidate devices under one Amazon account with Alexa+.
Alternatively, consolidating your Alexa devices under a single Amazon account can improve the Family Alexa+ experience. Pick one account in your Family to be the primary, then upgrade that account to Alexa+, and register all the devices under that account.
To consolidate the shared devices under the primary account:
- Reset each device to factory settings. Learn how to Reset Your Echo Device.
- Set up each device with the guided on-screen or Alexa app instructions.
Important: Sign in and register each device with your chosen primary Amazon account.
- Create a profile in the primary account for each household member. You can say, "Create a Profile," or use the Alexa App.
Create or build an Amazon Family around an account with Alexa+.
Once you've upgraded to Alexa+, add adult members of your household, who live at the same address, to your Amazon Family. Everyone can share Alexa+ benefits, while keeping their individual accounts. Learn how to Create Your Amazon Family.
