How to Set Up Your Echo Pop

To get started, download or update the Alexa app, connect to Wi-Fi and then follow the instructions provided.

Table of Contents

Basic Requirements

To start, have the following parts, accessories, and information ready:

  • Your Echo Pop and power adapter.
  • An Amazon account, including your email address or phone number and password.
  • An internet connection, including your Wi-Fi name and password.

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How to Set Up Your Device

Video guide to set up your device

Tip: Before setup, download the Alex app from your mobile device's app store.
To set up your device:
  1. Plug in your Echo Pop device with the included power adapter.
  2. On your mobile device, open the Alexa app .
  3. Select Devices .
  4. Select Plus .
  5. Select Add Device.
  6. Select Amazon Echo.
  7. Select Echo, Echo Dot, Echo Pop and more.
  8. Follow the instructions to set up your device.
Note: The Echo Pop has a light ring that communicates its status. For more information on what the light indicators mean, go to What do the Lights on Your Echo Speaker Mean?

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Privacy and Support

To turn your device's microphones on or off, press the Microphone button.

A blue light on the device means that Alexa is listening and processing your request in Amazon's secure cloud.

You can review or delete your voice recording history at any time. To learn how, visit Review Your Alexa Voice History.

For more information about Alexa and privacy, visit the Alexa Privacy Hub.

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Troubleshoot Setup Issues

If setting up your device doesn't go as expected, you can try these tips:

  • If you get a login error or have forgotten your Amazon account password, you can reset your password. Go to Forgot Your Password.
  • If you can't find your network or connect to Wi-Fi, you can find more troubleshooting in Echo Device Can't Connect to Wi-Fi During Setup.
  • If you're having issues with your Wi-Fi password, contact your internet service provider.

For help and troubleshooting, visit Support for Echo Pop online or go to the Help & Feedback section in the Alexa app.

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Accessibility Features on Echo Devices

Echo devices have a set of features designed to enhance the user experience for customers with disabilities. This included features like Tap to Alexa, captioning, the screen magnifier, and VoiceView. For more information, go to Accessibility for Alexa.

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You're Set Up, What's Next?

Once you've finished setting up your device, you can explore more features to improve your Echo Pop experience. You can learn more at these resources:

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Video Guide to Set Up Your Device

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