Sound Isn't Clear on Echo Buds

The audio on your Echo Buds is choppy or you hear a squeal, buzzing, or static.

Make sure that you have a strong Wi-Fi or data connection.
Make sure that your phone is within Bluetooth range (about 30 feet).
If sound is muffled, check to make sure there's no earwax buildup. Wipe your Echo Buds with a clean, dry cloth.
On your Echo Buds (2019 release, 1st gen) and Echo Buds (2021 release, 2nd gen):
- Try turning down the Passthrough volume, or turning off Passthrough.
- If you hear a feedback noise, try turning off Passthrough.
- If you hear background noise or a hissing sound while on a call, turn off Sidetone. In the Alexa app, go to Device Settings and select Sidetone.
- If static is interrupting your sound, check your Echo Buds for a secure fit using the fit test in the Alexa app.