Reset Amazon Devices

Get quick help resetting your Amazon device.

Spotlight

  • Factory Reset Kindle E-Reader
  • A factory reset (or factory default) is suggested before gifting or selling a device, and in some cases for troubleshooting.
  • Image of a Kindle e-reader with the Reset option highlighted
  • Factory Reset Your Kindle E-Reader

Important

  • Perform a factory reset to resolve intermittent issues or if you’re gifting your device to a friend.
  • A factory reset on your device removes all downloaded content, including in-app purchases, and returns the device to its original factory settings.
  • Therefore, try all the troubleshooting from the following Help page before attempting to factory reset your device.

Help Support Videos

Community Topics

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