Reset Your Fire TV Remote

If your remote isn't working, try resetting it.

To reset most Fire TV remotes:

  1. Unplug your Fire TV from the power supply and HDMI input, then wait 60 seconds.
  2. Press and hold the Left button , Menu button , and Back button at the same time. Hold them for 12 seconds.
  3. Release the buttons and wait 5 seconds.
  4. Remove the batteries from your remote.
  5. Plug in your Fire TV and wait for the on-screen remote detection error message.
  6. Put the batteries back in your remote.
  7. Press the Home button .

When the LED indicator blinks blue, your remote is paired successfully. If it's not paired, press the Home button for 10 seconds.

Note: Not all remotes have an LED indicator light.

To reset Basic Edition Remote:

  1. Press and hold the Home button . At the same time, press the Menu button three times.
  2. Release the Home button .
  3. Press the Menu button 9 times.
  4. Remove the batteries from your remote.
  5. Unplug your Fire TV from the power supply and HDMI input, then wait 60 seconds.
  6. Put the batteries back in your remote, and then plug in your Fire TV.
  7. Once the Home screen appears, press and hold the Home button for 40 seconds.
  8. Wait 60 seconds for setup to complete.

To reset Alexa Voice Remote (1st Generation):

  1. Unplug your Fire TV from the power supply and HDMI input, then wait 60 seconds.
  2. Press and hold the Left button and Menu button at the same time. Hold them for 12 seconds.
  3. Release the buttons and wait 5 seconds.
  4. Remove the batteries from your remote.
  5. Plug in your Fire TV and wait for the on-screen remote detection error message.
  6. Put the batteries back in your remote.
  7. Press the Home button on the remote.

Your remote should be paired now. If your remote hasn't paired, press the Home button for 10 seconds.

For more help, try our Amazon Fire TV forum.