Audio Not Working on Your Fire TV

Fix audio issues on your Fire TV with the Audio and Video Diagnostics tool.

Note: The Audio and Video Diagnostics tool isn’t available on all Fire TV devices.

To fix audio issues, use the Audio and Video Diagnostics tool:

  1. Go to Settings on your Fire TV.
  2. Select Display & Sounds.
  3. Select Audio and Video Diagnostics.
  4. Select Troubleshoot Audio/Video Issues.
  5. Select No Audio when prompted.
  6. Follow the on-screen recommendations and complete the troubleshooting.
  7. If the issue continues, restart your Fire TV device.