Fire TV Isn't Turning On

Can’t get your Fire TV device to power on? Follow these tips.

• Replace the batteries in your remote. For best performance, use AAA alkaline batteries.
• Use the power cable and adapter included with your Fire TV device.
  Note: If you lose your Fire TV device power cable or adapter, replace them with Amazon branded equipment to ensure compatibility.
• Unplug the power cord from your device or wall outlet for several seconds then plug it back in.
• Press the source or input button on your TV remote and check that your TV input matches the HDMI port your Fire TV uses.
• Use an HDMI cable rated for high speed (you can purchase the cable separately).
• Unplug your Fire TV from your HDMI hub (if you're using one) and plug it directly into your TV's HDMI port.

For more help, try our Amazon Fire TV forum.