Fire TV Logo Stuck on TV Screen

To resolve startup issues, restart your device or check the device connections.

Other common solutions:

  • Restart your Fire TV device.
  • Use the power cord or adapter included with your device. Using these accessories ensures that your Fire TV has access to enough power.
  • Let the device sit for 25 min (turned on) or until the screen changes.
  • If possible, try with and without an HDMI adapter or extender.
  • Make sure that you're using a high-speed HDMI cable.
  • Try using a different HDMI port.
  • For HDMI hubs, try plugging the Fire TV device directly into the TV instead.
  • Confirm that your TV is HDCP-compliant by reviewing the video-cable section of your TV owner's manual.
  • If possible try using a different TV.

If the issue persists, reset your Fire TV device to factory settings.

For more help, try our Amazon Fire TV forum.