Issues Redeeming Your Online Access Code

Errors redeeming access codes and Product keys are often due to a typo.

• Confirm you entered the code exactly as it is shown in Your Games and Software Library.
• Confirm you have a stable Internet connection.
• Confirm that your antivirus, firewall, or network settings aren't blocking the item's server or service provider.
• If your code still isn't working, contact the product publisher or service provider.