Fix Amazon Device or App Registration Issues
Troubleshoot common Amazon device or app registration issues.
Take these steps to avoid issues when registering your Amazon device or application:
- Check your internet connection
- Verify that you have the latest software version installed by visiting Amazon Device Software Updates
- Ensure that you’re using the right Amazon login information
- Complete registration verification if necessary
- Check for a verification code (valid for 10 minutes)
- If you haven’t received the code, check your email spam folder and review phone settings for blocked messages
- Confirm that the device or app shows under Devices
For more information, try our Digital and Device Forum