Fix Amazon Device or App Registration Issues

Troubleshoot common Amazon device or app registration issues.

Take these steps to avoid issues when registering your Amazon device or application:

  1. Check your internet connection
  2. Verify that you have the latest software version installed by visiting Amazon Device Software Updates
  3. Ensure that you’re using the right Amazon login information
  4. Complete registration verification if necessary
    • Check for a verification code (valid for 10 minutes)
    • If you haven’t received the code, check your email spam folder and review phone settings for blocked messages
  5. Confirm that the device or app shows under Devices

For more information, try our Digital and Device Forum