App Crashes or Won't Load on Your Fire TV

If your downloaded app is not working as expected, clear the app cache and data, or restart your device.

Other common solutions:

  • Clear the app cache and data.
  • Uninstall and reinstall the app.
  • Restart your Fire TV device. You can restart from Settings or unplug the power adapter for 1 minute, and then plug it back in.

For more help, try our Amazon Fire TV forum.