Clear App Data and Cache on Fire TV

To resolve intermittent app issues, clear the app data and cache.

Note: For Echo Show devices, you can find Fire TV Settings in your Echo Show Settings.
  1. Go to Settings on your Fire TV.
  2. Select Applications .
  3. In Manage Installed Applications, select the app you are having trouble with.
  4. Select Clear Cache, and then Clear Data.

If you need to uninstall an app from your device, go to Uninstall Games and Apps on Your Fire TV.

Note: If an app is unused for more than 30 days and the device is running low on storage, the storage optimizing feature will automatically clear the app cache. This feature runs in the background and can’t be deactivated.

For more help, try our Amazon Fire TV forum.