Fire Tablet Device Dashboard Cannot Control My Smart Home Devices
Smart home devices are not available or not responding to commands from the Device Dashboard.
To resolve issues with smart home devices in the Device Dashboard, make sure:
- Your smart home device is compatible. To find compatible device types, go to our page What Can I Do On Fire Tablet Device Dashboard.
- Your smart home device is connected to Alexa and listed in the Alexa app.
- Your Fire tablet is registered to the same Amazon account as your Alexa app.
- Your Fire tablet, Alexa app, and smart home device are on the same Wi-Fi network.
- Your Fire tablet, Alexa app, and smart home device have the latest software version.
- Your smart home device is on. If your device is battery operated, try inserting new batteries.
- If your smart home devices are connected through a skill, disable and then re-enable the skill.
Note: Routines and camera access are not supported from a secondary device profile or when parental controls are enabled.
If these troubleshooting steps don't work, try restarting your Fire tablet and smart home devices.
