Alexa Skill is Not Working Correctly

My Alexa Skill is not working as expected.

To trouble shoot issues with Alexa skills:

Turn the skill off and then back on.
Tip: Ensure you have your skill login credentials before disabling the skill as you may need to provide them when turning it back on.
If using Amazon Household profiles, verify that your device is on the correct profile. To do this, say "what profile are you in?To switch Household profiles, say "Switch account."
- To do this, ask "Alexa, what profile are you in"?
- To switch Household profiles, say "Switch account".
Check the skill's detail page to see if it requires account linking. If the skill isn't linked, select Link Account.
Some skills require certain permissions to provide you with the best experience. Check if the required permissions were granted for your skill:
1. Open the Alexa app .
2. Select More.
3. Select Skills & Games.
4. Scroll down to Your Skills.
5. Select the skill.
6. Select Settings and check if any account permissions say Not Granted.

Tip: You can manage your skill permissions at any time from the Alexa app or the https://www.amazon.co.uk/alexaprivacysettings in your Amazon account.