How to identify fake emails
Learn to identify fake emails and safeguard your personal information.
Scammers imitate email addresses and communication styles to send what appears as legitimate Amazon emails.
Check Message Centre
If you receive an email claiming to be from Amazon and are unsure if it’s from us, visit Message Centre to view all email correspondence sent by Amazon. If the email does not appear in Message Centre, then it was not sent by Amazon.
Other common indicators that an email you have received could be fraudulent include:
- Misspellings or added/substituted characters in the sender address. Legitimate Amazon emails contain 'Amazon.co.uk'. Common email providers will show the Amazon smile logo icon in their inbox when Amazon is the actual sender.
- Typos, grammatical errors, or links to websites that resemble Amazon, but aren’t Amazon. Legitimate Amazon websites have a dot '.' before 'Amazon.co.uk' such as https://'something'.Amazon.co.uk.
- Links to IP addresses such as http://123.456.789.123/Amazon.co.uk.
If you received correspondence regarding an order you didn't place, it likely wasn't from Amazon. Visit Your Orders to review your order history. To report a suspicious email, visit
To learn more, visit Trustworthy Shopping at Amazon
