Request the Closure of Your Account and the Deletion of Your Personal Information
You can submit a request for us to close your Amazon account and delete your personal information permanently.
Submit A Request To Close Your Amazon Account And Delete Your Personal Information:
Follow these steps to submit a request to close your Amazon account and delete your personal information:
- Go to Close Your Amazon Account.
- Sign into the account you want to close.
- Review the products and services associated with your account.
- If you still wish to proceed, you can select a reason in the drop-down menu. Then select the box next to Yes, I want to permanently close my Amazon account and delete my data. To complete the closure, select Close my Account.
- A confirmation notification will be sent to the email address associated with your account or via text message. You’ll need to reply within five days to verify your request.
Consequences of Closing Your Account
- Once your account has been closed, all products and services accessed through your account will no longer be available to you, across any Amazon site globally. For example, submitting your account closure request through this website will also close your account on amazon.com, amazon.fr, amazon.com.mx, and all other global sites that use the same credentials to access services and products offered through those sites.
- Once your Amazon account is closed, you will not be able to access and manage any of your business accounts – such as Seller accounts, Brand Registry accounts, or Advertising accounts – as well as other products and services included in the closed accounts.
- Once your account is closed, it is no longer accessible to you and it cannot be restored. If you decide later that you want to start ordering from us again, or if you would like to use website features that require an account, you'll need to create a new account. To learn more, visit What Happens When I Close My Account?
Multiple Accounts
- If you have multiple accounts, you need to follow the listed steps for each of the accounts. This ensures that we have the correct authority to take action on each account you wish to close.
Additional Support
- If you are experiencing issues with logging into the account you wish to close, go to Why Can't I Log into My Account? for further assistance.