An Amazon Appstore App Has Errors or Is Unresponsive
An Amazon Appstore app is freezing, not opening, or displaying an error or exception number message.
You can solve many errors by:
- Updating to the latest version of the app,
- Force stopping the app, or
- Clearing the app cache.
For more help, try our Amazon Appstore forum.
For more help, go to:
- Confirm App is Updated to the Latest Version
- Force Stop an App on an Android Device
- Force Stop an App on an iOS Device
- Clear App Cache and Data on Your Android Device
- Clear App Cache and Data on Your Fire Tablet (8th Generation and Newer)
- Clear App Cache and Data on Your Fire Tablet (4th - 7th Generation)
