Reset Your Echo Flex

If your Echo Flex isn’t responding, and you’ve tried to restart it, reset your device.

If your device is unresponsive, first restart your device. Unplug the power adapter from the device or the outlet and wait for 10 seconds. Plug it back in to restart it.

To reset your device and keep your smart home connections:

  1. Press and hold the Action button for 20 seconds. The LED pulses orange, then turns off.
  2. Wait for the LED to turn blue.
  3. The LED then turns orange again and your device enters setup mode. For setup instructions, go to Set Up Your Echo Flex.

To reset your device to its factory settings:

  1. Press and hold the Microphone off button for 20 seconds. The LED pulses orange, then turns off.
  2. Wait for the LED to turn blue.
  3. The LED then turns orange again and your device enters setup mode. For setup instructions, go to Set Up Your Echo Flex.
Note: This reset erases all your personal information and any device and smart home connections.
Tip: If resetting your device isn’t helpful or you no longer want to use your device, Deregister Your Device from your Amazon account. Deregistering your device erases all device settings.