Multi-Room Music Doesn’t Play with Alexa

• Make sure that your group name is something Alexa can easily understand, such as "Living Room." Use names with at least two syllables and avoid special characters.
• Make sure that your devices are on and connected to the same Wi-Fi network.
• Check that you've added devices you want to play music from to your speaker group.
• Try playing music from another service. There may be an outage with the service you're using.
• Check whether Do Not Disturb is on for the devices you want.
• Delete your speaker group, then make a new speaker group.

For more help, go to:

• Reset Your Echo Device
• Select Speakers in Your Smart Home Group
• One or More Devices in Your Speaker Group Won't Work