Music or Media Isn't Playing with Echo Buds

Music playback doesn't work on your Echo Buds.

Make sure that your Echo Buds are paired to your phone or another device via Bluetooth.
Make sure that your Echo Buds are connected to the Alexa app. The app home screen has an Echo Buds card when connected.
Check your phone's volume and increase it as needed.
Place your Echo Buds in the case and close the lid for 30 seconds. Take them out and retry.
Make sure that your phone is connected to Wi-Fi or cellular data connection.
Make sure there's sufficient battery for both ear buds. To make sure there's sufficient battery, check the light on the case or check in the Alexa app.
Echo Buds automatically start playback when placed in the ear. Check that the ear buds are securely placed in your ear. You can hear a chime when the ear buds are correctly placed.