Issues with Prime Video Error 2063

What to do if you see error code 2063 on Prime Video.

• Make sure that your payment details are correct and up to date. To update the payment method used for Prime Video rentals and purchases, visit Update Your Payment Method. To update the payment method used for Amazon Prime memberships and Prime Video add-on subscriptions, visit Update Your Payment Method

For more help, go to:

• Issues with Live Streams on Prime Video
• Issues While Playing Prime Video Titles
• Troubleshoot Internet Connection Issues with Your Connected Device
• Issues with Prime Video from External Provider
• Issues with Prime Video Error 5004
• Issues with Prime Video Error 7235

For more help, try our Prime Video forum