Fire Tablet Isn’t Turning On

Can't get your Fire Tablet device to power on? Follow these tips until the device turns on.

Tip:
  • Remove any tablet case or cover as it may interfere with the power button.
  • Use the power cable and adapter included with your Fire Tablet device.
  • Charge your device for at least 30 minutes.
  • Try a different charging cable and adapter.
  • Charge the device by plugging it to a wall outlet.
  • Check the USB port for any debris or damage.

Follow these steps to turn on the device:

  1. Disconnect your device from charging equipment, such as the power adapter and cable. If you're using a wireless charging dock or mat, remove the tablet.
  2. Press and hold the power button for 40 seconds or until your device restarts.
  3. Reconnect your device to charge; plug in the cable to the power adapter and your device, then plug the adapter into an outlet.
    Note: Be sure you're using a compatible power adapter with your tablet. Check the Technical Details section of the product detail page for power adapter requirements.
  4. Press and hold the power button for 2-3 seconds to turn on the device.

If the steps didn't resolve the issue, you can also try putting your device into recovery mode by following the instruction on our page Factory Reset Your Fire Tablet from Recovery Mode and restarting:

  1. For most devices, press and hold the "power" and "volume down" buttons simultaneously.
  2. Release the buttons after five seconds or Amazon logo appears.
  3. Select reboot system now by pressing the power button and confirm.

If your device still isn't charging, you may be eligible for a warranty replacement.