Make Video Calls On Your Echo Devices with a Screen

Calls to Echo Show devices can use the camera, and add visual effects and reactions.

Note: Settings menu items for the Echo Hub and Echo Show 5 (all generations) may vary, and those devices will receive a software update soon.
  1. Go to Communicate in your device settings:
    • If you're using Alexa+, select the Menu on your screen, then select Communicate.
    • If you are using the original Alexa, swipe down from the top of the screen and select Communicate.
  2. Select Call.
  3. Select which contact on your account you want to call.
  4. Select the device that you want to reach them with – select an Echo Show device for a video call.
    To turn off the camera at any time, select Video Off , or press the device Mute button. Press the device Mute button again to turn the camera back on.

To send animated reactions during the call, select Smile and select a reaction. The reactions play on all screens on the call.

For more help, go to: