Get Accessible Support from Amazon

Contact Amazon's Accessibility Support team for help.

To contact Amazon's Accessibility Support team through a phone call, chat, or email:

  1. Go to Contact Us and ensure you're logged in to your account.
  2. Ensure the address on your account matches the country of support.
  3. Select AccessibilitySmall blue accessibility icon.
  4. Pick what you need help with. Amazon's accessibility support offers help on issues related to your orders, accounts, payments, devices, digital services, and memberships.
  5. Once you've chosen your issue, you can request live support via a phone call from a member of Amazon's Accessibility Support team.
  6. You can also access the live chat option to begin an instant chat with our Accessibility Support team.
  7. Additionally, you can choose the Email support option and write to us.

For more help, go to: