Information and contact details for Third Party Grocery Merchants on Amazon
You can purchase items sold either by Amazon.co.uk or by third-party merchants on Amazon, through their own storefronts when you shop using Amazon. If you would like to receive a VAT invoice for your order, you may need to contact the third-party merchant using the contact details provided below.
All prices displayed are inclusive of any applicable VAT for UK orders. Your final price, including any applicable VAT, will be confirmed in your order summary.
You can identify whether an order is placed through a Third-Party Merchant by locating the merchant's logo. You can access the merchant's shop front by selecting the merchant's logo. If you buy several items sold by different sellers, your products will be added into different baskets. Each basket will only contain items from one seller. To place an order, the total amount of a basket must be at least above the Minimum Order Value.
If your order was sold and supplied by Amazon, your delivery confirmation e-mail or Order Summary page from Your Account serves as the invoice for your order. You can access the Order Summary page by going to Your Account -> Your Orders and then selecting the relevant order.
If your order was sold and dispatched by a Third-Party Merchant, then you'll need to request an invoice for your order directly from the Merchant. For questions about VAT on items purchased from Third-Party Merchants, please contact the Merchant directly. You'll find contact information for our Third-Party Merchants listed in the following table.
When contacting the third-party merchant, please ensure that you include the following information with your request:
- Order Number
- Name and Surname / Company Name
- VAT Number / Tax reference number
- Full Address
- Email address / Phone Number
Find below the contact information for our Third-Party Grocery Merchants on Amazon:
| Merchant's Name | Contact Information |
|---|---|
| Co-op | Phone: Customer services: 08000686727 Additional Merchant Information
|
| Gopuff | Email: support.uk@gopuff.com Additional Merchant Information
|
| Iceland | Phone: Customer services: 0800 328 0800 Additional Merchant Information:
|
| Morrisons | Phone: +44 (0)345 611 6111 Additional Merchant Information
|