Safety and Compliance Information

Safety and Compliance Information for Echo Show (2nd Generation)

Use Responsibly. Read all instructions and safety information before use.

FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE.

Maintaining Your Echo Show (2nd Generation)

Do not use your Echo Show (2nd Generation) (your “Device”) near sinks or other wet locations. Take care not to spill any food or liquid on your Device and do not put any object filled with a liquid, such as a vase, on or near your Device. If your device does get wet, carefully unplug all cables without getting your hands wet and wait for the device to dry completely before plugging it in again. Do not attempt to dry your Device with an external heat source, such as a microwave oven or hair dryer.

Only handle your Device with clean hands. Clean the device with a soft cloth that is slightly damp with water and a touch of rubbing alcohol; be careful not to wipe it with anything abrasive or to use any harsh chemicals. Don't expose your Device to steam, extreme heat or cold. For example, do not install your Device near any heat sources such as space heaters, heater vents, radiators, stoves, or other things that produce heat.

Use of third party accessories may impact your Device performance. In limited circumstances, use of third party accessories may void your Device limited warranty. Read all safety instructions for any accessories before using with your Device.

If you wish to stop power from flowing into your Device, press and hold the microphone/camera on/off button (labeled with “Ø”). This will bring up a dialogue screen permitting you to power down your device. To turn your Device back on, press and hold the microphone/camera on/off button. Only use the included power adapter with your Device. Do not force the power adapter into a power outlet. If the power adapter or cable appears damaged, discontinue use immediately. Do not plug multiple electric devices into the same wall socket. Overloading a socket can cause it to overheat and may result in a fire.

Your Device may get warm during normal use. To reduce the effect of the warming, place your Device on a heat resistant surface.

Certain wooden surfaces may diffuse oils after prolonged contact with an electronic device with a silicon base like your Device.  This may result in marks on the wooden surface.  Remove your Device from the wooden surface to allow the marks to disappear.  If marks persist, clean and oil the wooden surface based on the manufacturer’s instructions.

Servicing Your Device

If your device needs service, please contact Amazon Customer Support. Contact details can be found at https://www.amazon.com/devicesupport.

Faulty service may void the warranty.

Other Safety Considerations

  • Do not expose adapter to liquids.
  • If the adapter appears damaged, discontinue use immediately.
  • Power adapter designed only for use with Device.
  • Do not touch your Device or any wires connected to your Device during a lightning storm.
  • Small parts contained in your device and its accessories may present a choking hazard to small children.

EU CONFORMITY

Hereby, Amazon.com Services, Inc. declares that the radio equipment type DW84JL is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following Internet address: www.amazon.com/device_eu_compliance.

Wireless Features:

WLAN 2.4GHz: 2412 - 2472 MHz

WLAN 5GHz: 5180 – 5240 MHz

Bluetooth: 2402 – 2480 MHz

Zigbee: 2405-2480 MHz

Maximum Radio Frequency Power: Wi-Fi 2.4G: 19.80 dBm; Wi-Fi 5G: 22.97 dBm; BT3.0: 12.93 dBm; BLE: 8.93dBm;Zigbee:12.51 dBm.

This device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range in the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and United Kingdom.

RADIO FREQUENCY EXPOSURE COMPLIANCE

In order to protect human health, this device meets the thresholds for exposure of the general public to electromagnetic fields according to Council Recommendation 1999/519/EC.

This device should be installed and operated with at least 20 cm between the radiator and your body.

Recycling the Products Properly

In some areas, the disposal of certain electronic devices is regulated. Make sure you dispose of or recycle the Products in accordance with your local laws and regulations. For information about recycling, go to https://www.amazon.com/devicesupport.

Product Specifications

Model No.: DW84JL

Ports: AC Power Port

Power: AC power adapter: 18 VDC, 1.67A

Connectivity: Dual Band (2.4/5 GHz) MIMO 802.11 a/b/g/n/ac; BT 3.0, BLE 4.1

Operating temperature: 32°F to 95°F (0°C to 35°C)

Storage temperature: 14°F to 113°F (-10°C to 45°C)

Power Adapter Energy Efficiency Information

To learn energy efficiency information for the adapter that came with your device, check the model number etched on your adapter and see the matching column in the table below.

Power Adapter Model No. PS39WR PS57CP PS73BR GP92NB K3V1N9
Manufacturer

Amazon.com Services LLC
EU Address: Amazon EU S.a r.l., 38 avenue John F. Kennedy, L-1855 Luxembourg
RCS Luxembourg No: B-101818
Input Voltage (V) 100 - 240 100 - 240 100 - 240 100 - 240 100 - 240
Input AC Frequency (Hz) 50/60 50/60 50/60 50/60 50/60
Output Voltage (V) 5.25 DC 5.2 DC 15.0 DC 12.0 DC 18.0 DC
Output Current (A) 1.0 1.8 1.4 1.25 1.67
Output Power (W) 5.0 9.0 21.0 15.0 30.0
Average Active Efficiency (%) 74.0% 78.52% 86.30% 84.50% 87.71%
Efficiency at Low Load (10%) (%) 64.0% 69.26% 76.30% 74.50% 77.71%
No-load Power Consumption (W) 0.10W 0.075W 0.075W 0.075W 0.075W
Legal Terms

Please read the terms found at https://www.amazon.com/devicesupport.

One-Year Limited Warranty

This Warranty for the Amazon Echo Show (the "Device") is provided by the entity set forth below. The provider of this warranty is sometimes referred to herein as "we".

We warrant the Device against defects in materials and workmanship under ordinary consumer use for one year from the date of original retail purchase. During this warranty period, if a defect arises in the Device, and you follow the instructions for returning the Device, we will at our option, to the extent permitted by law, either (i) repair the Device using either new or refurbished parts, (ii) replace the Device with a new or refurbished Device that is equivalent to the Device to be replaced, or (iii) refund to you all or part of the purchase price of the Device. This limited warranty applies, to the extent permitted by law, to any repair, replacement part or replacement device for the remainder of the original warranty period or for ninety days, whichever period is longer. All replaced parts and Devices for which a refund is given shall become our property. This limited warranty applies only to hardware components of the Device that are not subject to accident, misuse, neglect, fire or other external causes, alterations, repair, or commercial use.

Instructions. For specific instructions about how to obtain warranty service for your Device, please contact Customer Service using the contact information provided below. In general, you will need to deliver your Device in either its original packaging or in equally protective packaging to the address specified by Customer Service. Before you deliver your Device for warranty service, it is your responsibility to back up any data, software, or other materials you may have stored or preserved on your Device. It is possible that such data, software or other materials will be lost or reformatted during service, and we will not be responsible for any such damage or loss.

This limited warranty gives you specific rights. If you are a consumer, you may have additional rights under applicable law, and this limited warranty is provided in addition to, and without prejudice to, your consumer rights.

Warranty provider. If you purchased your Device from Amazon.co.uk, Amazon.de or from authorised resellers located in the United Kingdom or in Europe, this warranty is provided by Amazon EU S.à r.l., 38 avenue John F. Kennedy, L-1855, Luxembourg. If you purchased your Device from any other Amazon website or from authorised resellers located in other countries, or for updates to the warranty provider information, go to www.amazon.com/devicesupport.

Additional Information

You can find the Terms of Use , One-Year Limited Warranty, instructions for using the Device, customer service contact information, and other applicable terms and Device information at https://www.amazon.com/devicesupport.

Echo Show (2nd Generation) Device Power Consumption

Mode

Power Consumption (in Watts)

Off Mode* (Low Power Mode)

0.17

Networked Standby** (Automatic Sleep Mode, Microphones/Camera ON)

2.65

*To enter off-mode the user should press and hold the microphone / camera on / off button labeled "Ø". A dialog box opens in which the device can be switched off.

**Automatically enters "Networked Standby" after approximately 1 minutes of inactivity (no user interaction).