Unlocking or Deregistering Your Device for Trade-In
Before sending us your trade-in, you must unlock or deregister your device from any cloud services.
For instructions on Amazon devices, go to Deregister Your Device.
For instructions on other manufacturer's devices, go to:
If you don't find instructions for your device's brand on this page, refer to the manufacturer's website for details.
Note: Ensure that you have done the following:
- Backed up and deleted all personal data on a device
- Performed a factory reset in order to remove any of your personal content from the applicable device before shipping
