Can't Link Your Fire TV and Alexa Device
Your Alexa-enabled device doesn't connect to your Fire TV.
- Make sure that your Alexa-enabled device and Fire TV are registered to same account.
 - Check that your Alexa-enabled device and Fire TV are on the same Wi-Fi network.
 - Make sure that your Fire TV and Alexa app have the latest software version.
 - Force close the Alexa app.
 - Restart your Fire TV and Alexa-enabled device.