Kindle Books Aren't Showing in Your Library
Is your book not appearing in the app? Try these troubleshooting steps.
Troubleshooting
- Make sure that your mobile device or computer is connected to the internet.
- Sync your Kindle app.
- Update your Kindle app.
- Make sure that your device meets the minimum requirements:
- Mobile Devices:
- iPhone with OS 16
- Mobile Browsers:
- Chrome 87f
- Firefox 78f
- Safari 11f
- Opera 61f
- UC Browser 10.0f
- Samsung Browser 12.0f
- Mobile Devices:
- Ensure that Sync is on.
- Confirm that your purchase successfully completed and that there are no issues with your payment method by checking Your Orders.
- Deliver the book to your preferred device using Manage Your Content and Devices.
- Make sure that your app is registered to the correct Amazon account. If you have multiple accounts, your book may have been purchased from a different account.
- Deregister and reregister the app.
- Uninstall and reinstall your Kindle app. This step requires you to download your entire library again, so please try this last.
For more help, go to:
- Sync Your Desktop Kindle App
- Sync Your Mobile Kindle App
- Install or Update the Desktop Kindle App on Your Computer
- Install or Update the Kindle App on iOS
- Install or Update the Kindle App on Android
- Deregister Your Desktop Kindle App
- Deregister Your Kindle for Web App
- Deregister Your iOS Kindle App
- Deregister Your Android Kindle App
- Update Your Payment Method
- Update Your Sync Settings for Kindle
- Turn on Sync for Your iOS Kindle App
- Turn on Sync for Your Android Kindle App
