Reset Fire TV Smart TV to Factory Settings

A factory reset often fixes recurring issues. Just keep in mind that it removes all downloaded content, including in-app purchases.

Important: Before performing a factory reset, safely eject external USB drives and, if needed, back up content purchased from third-parties.

To reset your Fire TV Smart TV:

  1. Go to Settings on your Fire TV.
  2. Select Device & Software.
  3. Select Reset to Factory Defaults.

For more help, try our Amazon Fire TV forum.