Resolve Streaming Issues on Fire TV Cube

Find out what's causing your content to buffer or not play.

To resolve most streaming issues:

  • Restart your Fire TV Cube.
  • Clear app data for Fire TV Cube apps.
  • Restart your home network devices (for example, modems and routers).
  • Connect to Ethernet with the included Ethernet-adapter if possible.
  • Use a High-Speed HDMI cable for streaming titles in 4K Ultra HD.

For more help, try our Amazon Fire TV forum.