Data Requests

Under certain circumstances, we may request additional information from you to verify the identity of a contact in your address book.

Amazon periodically reviews its customer accounts as part of its compliance with sanctions screening requirements. We securely store any information that you provide as part of this request and only use it for compliance purposes.

To allow us to verify your account send an email to: identityverification@amazon.com. Ensure that you include the type of account and the registered email or phone number associated with your account. Your response will be reviewed, and you'll be contacted again should we need further information.

If you don't have the information available, let us know in your email to: identityverification@amazon.com.

Note: If your account isn't reactivated and you don't find an email related to this topic, check your spam folder.

If you have questions related to this request, contact us by email: identityverification@amazon.com.

Ensure that you include the type of account and the registered email or phone number associated with your account.