Unknown Charges on Prime Video
There are several reasons why you might not recognize a charge.
Prior transactions are available via Your Payments > Transactions (https://www.amazon.co.uk/cpe/yourpayments/transactions).
If the charge isn't explained by any of these situations, please contact us and have the following information available:
- The complete credit card number for any cards associated with the account showing the charge. Please don’t send these details to us in chats or emails, unless we specifically request this.
- Date of the charge.
- Amount of the charge.
- Your name, email address, and telephone number.
For more help, try our Prime Video forum 