Alexa Can't Discover Your Amazon Smart Plug

• Check that your Alexa device and the Alexa app have the latest software version.
• Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network.
• Check that your paired device is within 30 ft (9 m) of your Amazon Smart Plug.
• Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Then set up Amazon Smart Plug again.

Related Help Topics

• Alexa Device Software Versions
• Check Your Echo Device's Software Version
• Set Up Your Amazon Smart Plug