Unfreeze Your TV Screen on Fire TV Cube

Find a fix for your blank or frozen TV Screen with Fire TV Cube.

If the issue persists, check your equipment and connections:

• Restart your Fire TV Cube.
• Use the power adapter and connection equipment that came with your device.
• Verify that your TV is on and set to the correct HDMI input channel.
• Make sure that connected devices (A/V receiver or soundbar) are turned on.
• Confirm that your TV is HDCP-compliant. Review the video-cable section of the TV owner's manual.
• Be sure that the HDMI cable is fully connected to both your TV and Fire TV Cube.
• Use a High-Speed HDMI cable.
• Try replacing your HDMI cable or HDMI hub with a new one.
• Check your TV for firmware updates.

For more help, try our Amazon Fire TV forum.