Set Top Boxes and Media Players with the Prime Video App

You can get the Prime Video app on selected set top boxes and media players from these manufacturers.

Note: Not all Prime Video titles support all features.

Google Chromecast

  • Streaming Video Quality - Up to Ultra HD (depending on model of Chromecast)
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad-supported channels - Yes
  • Profiles Supported - Yes, through the Prime Video app
  • Support Website - Google Help Center (https://support.google.com/chromecast)
  • Additional Notes - While using Google Chromecast, playback, Subtitles, and audio settings (such as language tracks) are controlled via the Prime Video app.

Google TV/TV Streamer

  • Streaming Video Quality - Up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad-supported channels - Yes
  • Profiles Supported - Yes
  • Support Website - Google Help Center (https://support.google.com/chromecast)

Roku

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound, Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad-supported channels - Yes
  • Profiles Supported - Yes, on selected models
  • Support Website - Official Roku Support (https://support.roku.com)

Apple TV

  • Streaming Video Quality - up to Ultra HD (Apple TV 4K); up to HD (all other models)
  • Sound quality - up to 5.1 surround sound, Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes, Apple TV 4K and Apple TV (3rd and 4th Generation) only
  • Live ad support - Yes, Apple TV 4K and Apple TV (3rd and 4th Generation) only
  • Ad-supported channels - Yes, Apple TV 4K and Apple TV (3rd and 4th Generation) only
  • Profiles Supported - Yes, on selected models
  • Support Website - Official Apple Support (https://support.apple.com)

Sky

  • Streaming Video Quality - up to UHD
  • Sound quality - up to 5.1 surround sound, Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad-supported channels - Yes
  • Profiles Supported - Yes
  • Support Website - Welcome to Sky Q (https://www.sky.com/help/articles/welcome-to-sky-q)

Now TV

  • Streaming Video Quality - up to UHD
  • Sound quality - up to 5.1 surround sound, Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad-supported channels - Yes
  • Profiles Supported - Yes
  • Support Website - NOW - Help (https://help.nowtv.com/)

EE TV

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad-supported channels - No
  • Profiles Supported - Yes
  • Support Website - EE TV Help (https://www.bt.com/help/home/tv/)

TalkTalk TV Box

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad-supported channels - Yes
  • Profiles Supported - Yes, on selected models
  • Support Website - TalkTalk Help & Support (https://community.talktalk.co.uk/)

Virgin Media Tivo 4 & 6 Series

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - Yes,
  • Ad-supported channels - Yes
  • Profiles Supported - No
  • Support Website - Virgin Media help and support (https://www.virginmedia.com/help/tv)

NVIDIA Shield

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound, Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad-supported channels - Yes
  • Profiles Supported - Yes
  • Support Website - NVIDIA Support (http://nvidia.com/support)

Meta Quest

  • Streaming Video Quality - up to HD
  • Sound quality - stereo sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad-supported channels - No
  • Profiles Supported - No
  • Support Website - Meta Quest (https://www.meta.com/quest)

Xiaomi

  • Streaming Video Quality - up to HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad-supported channels - Yes
  • Profiles Supported - Yes
  • Support Website - Xiaomi Support (https://www.mi.com/global/support/contact)

XGIMI

  • Streaming Video Quality - HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad-supported channels - Yes
  • Profiles Supported - Yes
  • Support Website - XGIMI Customer Care (https://helpcenter.xgimi.com/)

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