Issues Using Luna Remote Play

If you're having issues with your Luna Remote Play code or issues during gameplay, try these troubleshooting steps.

  • Make sure that the host is connected to the Luna Remote Play lobby for the session to continue playing together. If further issues continue, end the session and create a new one.
  • If you're the host, try creating a new code:
    1. Select Invite Friends on the Luna Remote Play lobby
    2. Select Generate New Code.
  • For network or connectivity issues, follow the steps in Network-Related Issues with Amazon Luna.