My Echo Wall Clock Hands are Detached

If the hands of the Echo Wall Clock have detached, factory reset your device (This does not apply to Echo Wall Clock Mickey Mouse Edition).

1. Open the Alexa app .
2. Open Devices .
3. Navigate to find your Echo device, then select Bluetooth Devices.
4. Select the icon next to your Echo Wall Clock, and then select Forget Device.
5. Go back to the device settings page.
6. Under Connected Devices, select Echo Wall Clock and then Unpair.
7. Press the pairing button on your Echo Wall Clock five times to reset the device.
   The center post rotates to the 12:00 position, and the status light pulses blue.
8. If the hands aren't at the 12:00 position:
   1. Carefully lift the hands from their posts.
   2. Align the notches on the inside of the clock hands with their posts, so that they are at the 12:00 position.
   3. Push the clock hands back onto their posts. The shorter "hour" hand goes first.
   When complete, the status light turns solid green.