Safety and Compliance Information
Use Responsibly. Read all instructions and safety information before use.
FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE.
Maintaining Your Amazon Echo Plus
Do not use your Amazon Echo Plus near sinks or other wet locations. Take care not to spill any food or liquid on your Amazon Echo Plus and do not put any object filled with a liquid, such as a vase, on or near your Amazon Echo Plus. If your device does get wet, carefully unplug all cables without getting your hands wet and wait for the device to dry completely before plugging it in again. Do not attempt to dry your Amazon Echo Plus with an external heat source, such as a microwave oven or hair dryer.
Only handle your Amazon Echo Plus with clean hands . Clean the device with a soft cloth that is slightly damp with water and a touch of rubbing alcohol ; be careful not to wipe it with anything abrasive or to use any harsh chemicals. Don't expose your Amazon Echo Plus to steam, extreme heat or cold. For example, do not install your Amazon Echo Plus near any heat sources such as space heaters, heater vents, radiators, stoves, or other things that produce heat.
Use of third party accessories may impact your Amazon Echo Plus's performance. In limited circumstances, use of third party accessories may void your Amazon Echo Plus's limited warranty. Read all safety instructions for any accessories before using with your Amazon Echo Plus.
Your Amazon Echo Plus does not have an on/off button. If you wish to stop power from flowing into your device, unplug the power adapter. Only use the included power adapter with your Amazon Echo Plus. Do not force the power adapter into a power outlet. If the power adapter or cable appears damaged, discontinue use immediately. Do not plug multiple electric devices into the same wall socket. Overloading a socket can cause it to overheat and may result in a fire.
Your Amazon Echo Plus may get warm during normal use. To reduce the effect of the warming, place your Amazon Echo Plus on a heat resistant surface.
Servicing Your Device
If your device needs service, please contact Amazon Customer Support. Contact details can be found at https://www.amazon.com/devicesupport.
Faulty service may void the warranty.
Other Safety Considerations
Using Your Amazon Echo Plus Around Other Electronic Devices
Amazon Echo Plus generates, uses, and can radiate radio frequency (RF) energy and, if not used in accordance with its instructions, may cause interference to radio communications and electronic equipment. External RF signals may affect improperly installed or inadequately shielded electronic operating systems, entertainment systems, and personal medical devices. While most modern electronic equipment is shielded from external RF signals, if in doubt, check with the manufacturer. For personal medical devices (such as pacemakers and hearing aids), consult with your physician or the manufacturer to determine if they are adequately shielded from external RF signals.
EU Conformity
Hereby, Amazon Fulfillment Services, Inc., declares that the radio equipment ZE39KL is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.amazon.com/device_eu_compliance.
Applicable CE Marking
This device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range in the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and United Kingdom.
Radio Frequency Exposure Compliance
In order to protect human health, this device meets the thresholds for exposure of the general public to electromagnetic fields according to Council Recommendation 1999/519/EC. This device should be installed and operated with a minimum distance of 20 cm between the radiator and your body.
Recycling Amazon Echo Plus Properly
In some areas, the disposal of certain electronic devices is regulated. Make sure you dispose of or recycle the Products in accordance with your local laws and regulations. For information about recycling, go to https://www.amazon.com/devicesupport.
Product Specifications
Model number: ZE39KL
Ports: 3.5 mm Audio Output Connector.
Audio: MP3, AAC (AAC, HE-AACv1/v2), Vorbis, FLAC, PCM.
Power: AC power adapter 15 V Max1.4 A.
Wireless Features: Dual Band (2.4/5 GHz) MIMO; 802.11 a/b/g/n/ac; BT 2.1 BDR/EDR, BT3.0, BT 4.1LE, 802.15.4 ZigBee.
Maximum Radio Frequency Power: WLAN 2,4 GHz (2412-2472 MHz: 20 dBm); WLAN 5 GHz (5180-5240 MHz: 23 dBm); BT 3.0 (2402-2480 MHz: 15 dBm); BLE 4.1 (2402-2480 MHz: 8,5 dBm); ZigBee (2405-2472 MHz: 12 dBm)
Operating temperature: 0°C to 35°C
Storage temperature: -10°C to 45°C.
Power Adapter Energy Efficiency Information
To learn energy efficiency information for the adapter that came with your device, check the model number etched on your adapter and see the matching column in the table below.
Power Adapter Model No. | PS39WR | PS57CP | PS73BR | GP92NB | K3V1N9 |
Manufacturer | Amazon.com Services LLC |
||||
Input Voltage (V) | 100 - 240 | 100 - 240 | 100 - 240 | 100 - 240 | 100 - 240 |
Input AC Frequency (Hz) | 50/60 | 50/60 | 50/60 | 50/60 | 50/60 |
Output Voltage (V) | 5.25 DC | 5.2 DC | 15.0 DC | 12.0 DC | 18.0 DC |
Output Current (A) | 1.0 | 1.8 | 1.4 | 1.25 | 1.67 |
Output Power (W) | 5.0 | 9.0 | 21.0 | 15.0 | 30.0 |
Average Active Efficiency (%) | 74.0% | 78.52% | 86.30% | 84.50% | 87.71% |
Efficiency at Low Load (10%) (%) | 64.0% | 69.26% | 76.30% | 74.50% | 77.71% |
No-load Power Consumption (W) | 0.10W | 0.075W | 0.075W | 0.075W | 0.075W |
Legal Terms
Please read the terms found at https://www.amazon.com/devicesupport.
One-Year Limited Warranty
This Warranty for the Amazon Echo Plus (the "Device") is provided by the entity set forth below. The provider of this warranty is sometimes referred to herein as "we".
We warrant the Device against defects in materials and workmanship under ordinary consumer use for one year from the date of original retail purchase. During this warranty period, if a defect arises in the Device, and you follow the instructions for returning the Device, we will at our option, to the extent permitted by law, either (i) repair the Device using either new or refurbished parts, (ii) replace the Device with a new or refurbished Device that is equivalent to the Device to be replaced, or (iii) refund to you all or part of the purchase price of the Device. This limited warranty applies, to the extent permitted by law, to any repair, replacement part or replacement device for the remainder of the original warranty period or for ninety days, whichever period is longer. All replaced parts and Devices for which a refund is given shall become our property. This limited warranty applies only to hardware components of the Device that are not subject to accident, misuse, neglect, fire or other external causes, alterations, repair, or commercial use.
Instructions. For specific instructions about how to obtain warranty service for your Device, please contact Customer Service using the contact information provided below. In general, you will need to deliver your Device in either its original packaging or in equally protective packaging to the address specified by Customer Service. Before you deliver your Device for warranty service, it is your responsibility to back up any data, software, or other materials you may have stored or preserved on your Device. It is possible that such data, software or other materials will be lost or reformatted during service, and we will not be responsible for any such damage or loss.
This limited warranty gives you specific rights. If you are a consumer, you may have additional rights under applicable law, and this limited warranty is provided in addition to, and without prejudice to, your consumer rights.
Warranty Provider. If you purchased your Device from Amazon.co.uk, Amazon.de or from authorised resellers located in the United Kingdom or in Europe, this warranty is provided by Amazon EU S.à r.l., 5 rue Plaetis, L-2338, Luxembourg. If you purchased your Device from any other Amazon website or from authorised resellers located in other countries, or for updates to the warranty provider information, go to www.amazon.com/devicesupport.
Additional Information
You can find the Terms of Use, One-Year Limited Warranty, instructions for using the Device, customer service contact information, and other applicable terms and Device information at https://www.amazon.com/devicesupport.
Amazon Echo Plus Device Power Consumption
Mode | Power Consumption (in Watts) |
Off Mode* (Low Power Mode) |
0.5 |
Networked Standby** (Automatic Sleep Mode, Microphones ON) |
2.9 |
Networked Standby (Automatic Sleep Mode, Microphones OFF) |
2.8 |
* To enter "Off Mode" the user must simultaneously press and hold the action button and double-tap the microphone OFF button on the top of the device.
**Automatically enters "Networked Standby" approximately after 5 seconds of inactivity (no user interaction).