Amazon Games Terms of Use

Last Updated: September 23, 2025

This is an agreement between you and Amazon.com Services LLC, or if you live in Europe, Amazon Europe Core S.a.r.l. (each, together with its affiliates, “Amazon,” “we” or “us”) regarding our games and associated client software (“Game Clients”), services, websites and supported community channels (“Game Services”), and content and data (“Game Content”) (collectively, the “Games”). This agreement consists of the terms and conditions below, and incorporates:

the Conditions of Use (“Conditions of Use”);
the Amazon Games Code of Conduct (https://www.amazon.co.uk/help/ags/coc) (“Code of Conduct”) (which sets out additional rules and guidelines for gameplay and community behavior); and
the Amazon Games Content Usage Policy (https://www.amazon.co.uk/help/ags/ugc) (“Content Usage Policy”) (which sets out additional rules and guidelines for creating user-submitted content and community content, such as submitting custom game levels or streaming your gameplay on Twitch) (collectively, the “Agreement”).

By playing any of our Games, downloading or running any Game Clients, accessing any Game Services, or using any Game Content, you agree to the terms of this Agreement on behalf of yourself and all other persons who use the Games under your account. If you do not accept the terms of this Agreement, then you may not use the Games. The Games are Amazon Services (as defined in the Conditions of Use). Please see our Privacy Notice (https://www.amazon.co.uk/help/ags/privacy) to understand how we collect and process your personal information through the Games.

1. YOUR ACCOUNT

1.1 General. We may require you to create an Amazon Games iD account or authenticate an account for the Games using your Amazon, Twitch or other log-in credentials. The profile information connected to those credentials, including your username and avatar, may be displayed to other players and used by us to support your account. Any information you provide must be complete, accurate, and up-to-date. Certain Games may be distributed through stores or distribution services offered by our affiliates or third parties, and you may be required to create an account with those parties; your relationship with those parties is governed by their terms. To the extent there is a conflict between their terms and this Agreement, the terms of this Agreement will control with respect to the Games.

1.2 Minors. If you are under the age of legal majority (18 years of age in most jurisdictions), you must review this Agreement with your parent or legal guardian. If you are a parent or legal guardian, and you permit your minor to play one of our Games, then this Agreement applies to you and you are responsible for your minor’s compliance with this Agreement. Please see our Children’s Privacy Notice (https://www.amazon.co.uk/help/ags/childprivacy).

1.3 Responsibility. You may not share, sell, rent, or transfer your account. You are responsible for (i) maintaining the confidentiality of your account log-in credentials and for restricting access to your account, and (ii) all actions that occur under your account, including purchases.

2. THE GAMES

2.1 System Requirements and Updates. Each Game may be subject to compatibility or technical limitations. In order to keep the Games up-to-date, we may deploy automatic or manual updates at any time and without notice to you.

2.2 Game Services. Some of our Games must be played over the Internet, and may require other services offered by us, our affiliates, or third parties. We do not guarantee service uptime or availability, and we are not responsible for any downtime. We may implement security features on the Games, Game Services, and your account, and you will not, and will not authorize or enable anyone to, circumvent or interfere with any security features.

2.3 Safety. You should take frequent breaks when playing the Games, play the Games in a well-lit room, and sit a reasonable distance away from the screen. Some individuals may experience lightheadedness, seizures, and/or blackouts when exposed to flashing lights or other repetitive light patterns, which can occur when playing video games. If you, or anyone in your family, have an epileptic condition, consult a physician before playing the Games. If you experience any of the following symptoms while playing a Game – dizziness, altered vision, eye or muscle twitches, loss of awareness, disorientation, any involuntary movement, or convulsions – stop playing the Game and seek medical care immediately.

2.4 Limited License. The Games are licensed to you, not sold. We grant you a limited, non-exclusive, non-transferable, revocable license to download, install, access, and use the Game Clients and associated Game Content only for your personal, non-commercial purposes.

2.5 Restrictions. You may use the Games only as permitted by this Agreement and applicable law. You may not, and you will not assist or authorize any other person to: (i) reverse engineer, decompile or disassemble, or otherwise tamper with, the Game Clients and associated Game Content; (ii) sell, rent, lease, lend, loan, distribute, transfer, or sublicense the Games, or act as a host or matchmaking service for the Games without our consent, or otherwise facilitate any unauthorized connection that emulates portions of the Games; (iii) copy, modify, alter, or otherwise create derivative works of the Games (except as expressly permitted by us in an applicable policy posted on our websites); or (iv) interfere with or circumvent any feature of the Games, access or use the Games in a way intended to avoid fees or restrictions, or otherwise exploit the Games (including by intercepting, collecting, scraping, mining, or reading data from the Games, or using applications or services such as hacks, bots, cheats, scripts, or mods that are not expressly permitted by us in an applicable policy posted on our websites).

2.6 In-Game Items. When playing the Games, you may unlock, purchase, or otherwise gain access to various items within the Game (e.g., fictional currency, fictional property, characters, alternate skins, weapons, equipment, boosts, status indicators, etc.) (collectively, “In-Game Items”). In-Game Items are attributes of gameplay that have meaning only in the virtual and fictional world of the Game; they have no monetary value, are not real-world currency, and cannot be resold or redeemed for cash. You agree that you have no ownership or property interest in any of the In-Game Items that we attribute to your account, or to any Game Content we authorize you to access, regardless of any effort, real-world money or other consideration you may have exchanged for access to an In-Game Item or Game Content. While we provide you the ability to access and use In-Game Items and Game Content, we retain all rights in and to all In-Game Items and Game Content. Accordingly, we may remove or alter an In-Game Item or Game Content attributed to your account or accessible to you at any time (for example, in the case of content updates like limited-time events or third-party IP integrations, fraud and abuse, balance changes, deployment errors, or sunsetting a Game, feature or mode) without notice or liability, arising in contract, tort, or otherwise. We are not responsible for loss or theft of In-Game Items. We may enable you to trade certain In-Game Items for other In-Game Items as part of gameplay. Otherwise, you may not sell, transfer, or offer In-Game Items in exchange for real-world currencies or consideration, whether inside or outside of the Games.

2.7 Modifications. We may change, modify, suspend, or discontinue support for the Games and In-Game Items, in whole or in part, at any time without notice (unless required by applicable law).

2.8 Pre-Release Tests. We may offer access to confidential, preview, early access, alpha, beta, Kappa, or similarly designated pre-release versions of our Games (collectively, “Pre-Release Tests”). Please note that these versions may have limited features, may be available to play only during limited times, and may contain other limitations. If you participate in a Pre-Release Test that we designate as confidential, you will keep all information about that Pre-Release Test (including the Game and Game Content and related features and functionality provided in the Pre-Release Test) and your participation confidential, including after public announcement of the Pre-Release Test, until we give you authorization that you may disclose this information. You also agree that: (i) Pre-Release Tests are works in progress and may contain bugs which may cause loss of data or damage to your device; (ii) playing Pre-Release Tests is at your own risk and we are not liable for loss of data or damage to your device caused by Pre-Release Tests in accordance with the disclaimer of warranties and limitation of liability in the Conditions of Use applicable to you; (iii) any In-Game Items or status indicators that you accumulate during test periods as well as the player history associated with your account may be erased at various points during the testing process; (iv) you will not provide your Pre-Release Test access code or key to any other person without our consent; and (v) we have no obligation to make Games or features in a Pre-Release Test generally available.

3. THE GAME COMMUNITIES

3.1 Code of Conduct. To make the Games and the communities of players and fans as welcoming and enjoyable as possible for all users, you agree to abide by our Code of Conduct and applicable law. If you violate our Code of Conduct, this Agreement, applicable law, or otherwise act in inappropriate or offensive ways, we may take disciplinary action against you, including revoking or limiting your access to the Games, communication features, and In-Game Items, in connection with a single Game, all Games, Game forums or other community areas. Any material violation may also result in the suspension or termination of your accounts with us.

3.2 Communications Features. In addition to the core gameplay features of the Games, we may include ancillary features in the Games and on related services and forums that enable you to communicate with us, and with the community. We do not guarantee that communications features will be uninterrupted, error-free, suitable for any purpose, or will remain available, and you should not rely on the availability or functionality of these communication features for any purpose.

3.3 Spectating, Recording, and Broadcasting. Games may offer online multiplayer functionality and communications features. You should not expect that your multiplayer gameplay or your communications (e.g., chat) in the Games will be private. We and other players may spectate, record, and broadcast your online multiplayer Game sessions, including your display name, voice (if you transmit your voice), likeness (if you transmit video of yourself), and metadata on your gameplay (hit points, match record, characters you have played, etc.), all of which constitute material submitted to us under the Conditions of Use. By playing the Games, you grant us and other users all rights necessary to make and distribute recordings.

3.4 Monitoring. We may (but are not obligated to) monitor and record your game sessions and communications in the Games and related websites and services for various reasons, including to enforce this Agreement, ensure compliance with our Code of Conduct, prevent or punish cheating, and improve the Games.

3.5 Information You Provide to Us; Privacy. The Games will provide us with telemetry information relating to the download, installation, use, and performance of the Games, as well as information regarding the devices on which you download, install, and use the Games. For example, the Games may provide us with information about your use of the Games, the device type, network connectivity, information about when the Game is launched, session lengths, and why a Game may not be working. We may also provide functionality that allows you to submit more detailed crash reports, which may include the contents of memory on your device. All of this information is subject to our Privacy Notice (https://www.amazon.co.uk/help/ags/privacy).

4. INTELLECTUAL PROPERTY

4.1 Ownership. The Games, including the Game Clients, Game Services, Game Content, and all related data such as In-Game Items, marketing and advertising materials, lore, characters, character names and likenesses, catch phrases, artwork, etc., are our and our licensors’ intellectual property. All right, title, and interest in the Games are reserved and retained by us and our licensors.

4.2 Community Content; User-Submitted Content.

a. We grant you a limited, revocable license to create non-commercial content incorporating our Game Content (excluding third-party brands and other materials that we may identify in the context of a specific Game) to support our Game communities, such as Twitch broadcasts, fan art, and fan fiction (collectively, “Community Content”) in accordance with our Content Usage Policy. You grant us a non-exclusive, worldwide, perpetual, irrevocable, transferrable, sublicensable, royalty-free, and fully paid up license to use, reproduce, modify, create derivative works of, publicly display, publicly perform, and distribute your Community Content.

b. Should any of our Games allow, you may submit content for incorporation into the Game, such as through world builders, level editors, character or in-game content creators and other tools or interfaces made available by us (collectively, “User-Submitted Content”) in accordance with our Content Usage Policy. By submitting your User-Submitted Content to any of our Games, you grant us a non-exclusive, worldwide, perpetual, irrevocable, transferrable, sublicensable, royalty-free, and fully paid up license to use, reproduce, modify, create derivative works of, publicly display, publicly perform, and distribute the User-Submitted Content and any element thereof, in any and all media, formats and forms, known now or hereafter devised. For clarity, we retain ownership of any Game Content (such as building blocks provided to create a game level) and derivatives thereof, that is included in your User-Submitted Content. You waive any moral rights or claims to attribution in the User-Submitted Content. We may remove or modify User-Submitted Content in our sole discretion, in particular where we find this appropriate for the functioning of our Games or where the content violates these Terms or the rights of others.

c. You may not use Game Content in another game, or extract Game Content from the Games and distribute that Game Content as separate assets. Except as permitted by our Content Usage Policy, you may not use our trademarks, trade names, logos, domain names, taglines, or trade dress without a separate license signed by us. You will not take any action disparaging other players, or challenging our ownership of the Games, including by using or registering confusingly similar trademarks or domains.

d. You represent and warrant that you have and will maintain all necessary rights to any third-party materials used in your Community Content or User-Submitted Content. Your Community Content and User-Submitted Content are a derivative work of the Game. Any interest you may have in your Community Content or User-Submitted Content is subject to our ownership of the Game Content and the license in this Section. You agree to defend and indemnify us from any claims brought by a third party related to Community Content or User-Submitted Content you create, except to the extent any such claim is directly attributable to our gross negligence or criminal conduct.

4.3 Third-Party Components; Open Source. Certain third-party software, including open source components, may be incorporated in the Games and provided to you under a separate license, such as open source licenses. In the event of a conflict between this Agreement and any separate license detailed in the Amazon Games Legal Notices (https://www.amazon.com/help/ags/notices), the separate license will control with respect to the third-party software that is the subject of that separate license.

4.4 Feedback; Idea Submissions. Without limiting the content submission provisions of the Conditions of Use, if you provide us with any suggestions, creative ideas, or other feedback related to the Games or other future games or content (collectively, “Feedback”), we will be entitled to use that Feedback without restriction. You agree that we are under no obligation of confidentiality, to credit you, or otherwise with respect to Feedback you provide, even if you state such restrictions in your submission.

4.5 Respecting Copyright and Other Intellectual Property. We respect the intellectual property of others. If you believe that your work has been copied and made accessible via a Game in a way that constitutes copyright infringement or otherwise infringes your intellectual property rights, please submit a written notice using this form (https://amazongames.com/en-us/forward-link?id=copyright-complaint-form). This form may be used to report all types of intellectual property claims, including copyright, trademark, and patent claims. If your notice concerns copyright infringement, you must include the following information:

A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest;
A description of the copyrighted work that you claim has been infringed upon;
A description of where the material you claim is infringing is located on the Game Service;
Your address, telephone number, and email address;
A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Alternatively, and for copyright complaints only, you may submit written claims of copyright infringement to Amazon’s copyright agent at:

Phone: (206) 266-4064

Email: copyright@amazon.com

Courier address:

We respond quickly to the concerns of rights owners about any alleged infringement, and we terminate repeat infringers in appropriate circumstances.

5. GENERAL

5.1 Authority. To enter this Agreement and use the Games, you must be a live human (e.g., not a corporation, organization, artificial intelligence (good or evil), extraterrestrial, sentient non-human primate, etc.). However, this restriction will not apply in the event of the occurrence of a widespread extraterrestrial, robot, simian, or similar takeover of planet Earth, in which case we welcome our alien, robot, ape, or other overlords, as applicable, (such parties, “Their Eminences”) to play our Games, and Their Eminences will be subject to the terms of this Agreement, mutatis mutandis, commencing on the date of the takeover and continuing for all periods thereafter, until such date as human governance is restored. Provided, further, that in the event the takeover necessitates the forced migration of the human species to Mars or other celestial body, where the Games are not operable at this time, we will use commercially reasonable efforts to (a) expand the locations where the Games are available and waive applicable restrictions under Section 5.2, below, and (b) enable local game servers as promptly as reasonably practicable, subject in each case to the availability of necessary interplanetary logistics, utility, sustainable life support, asteroid deflection systems, local stores or distribution services, and rule of law, as may be provided by our affiliates, our third-party providers, celestial beings, or governmental or non-governmental organizations.

5.2 Geographic Restrictions. Due to technical and other restrictions, the Games may be available only in certain locations. We may use technologies to verify your geographic location and restrict access to the Games from other locations. You may not use any technology or technique to obscure or disguise your location.

5.3 Termination. Your rights under this Agreement will automatically terminate without notice if you fail to comply with any of its terms. We may also terminate or suspend your right to use the Games at any time, without compensation or notice to you if your behavior gives justified reason to do so, such as if you are in breach of applicable laws or our Code of Conduct. Upon termination, you must cease all use of the Games and delete all copies of the Game Clients, Game Content, and Community Content in your possession, and your rights to any Game Clients, Game Content, and Community Content will immediately terminate. The preamble, Sections 2.5, 3.3, 3.4, 3.5, 4.1, and 4.4, the last sentence of Section 4.2, and Sections 5.2-5.9 survive termination.

5.4 No Waiver. Our failure to insist upon or enforce your strict compliance with this Agreement will not constitute a waiver of any of our rights or your obligations.

5.5 Amendments. We reserve the right to make changes to this Agreement at any time by posting the revised terms in the Games or on this page. To the extent permitted by applicable law, your continued use of the Games following any changes will constitute your acceptance of such changes.

5.6 Contact Information. For communications concerning this Agreement, please write to Amazon.com Services LLC, Attn: Legal Department, P.O. Box 81226, Seattle, WA 98108-1226. If you live in Europe, please write to Amazon Europe Core S.a.r.l., Attn: Legal Department, 38 avenue John F. Kennedy, L-1855 Luxembourg. For privacy-related communications, please see our Privacy Notice (https://www.amazon.co.uk/help/ags/privacy).

5.7 Disputes; Limitation of Liability. Any dispute or claim arising from or related to this Agreement or the Games is subject to the dispute resolution, governing law, disclaimer of warranties and limitation of liability, and all other terms in the Conditions of Use applicable to you. You agree to those terms by using the Games. You may also be entitled to certain consumer protection rights under the laws of your local jurisdiction. Without limiting the applicable sections of the Conditions of Use regarding our liability, our or our licensors’ aggregate liability to you for damages under this Agreement with respect to any claim will not exceed the amount you paid for the Game and In-Game Items. However, if your claim for damages is related to any change, restriction, suspension, or termination of your account or inability to use a Game or any In-Game Item, and results from our reasonable determination that you violated this Agreement or our Code of Conduct, then we and our licensors’ have no liability to you for damages under this Agreement, except to the extent caused by our gross negligence or criminal conduct. The laws of some jurisdictions, including jurisdictions in the European Union, do not allow the limitation of liability described in this section for certain types of damages. If these laws apply to you, you may have additional rights.

5.8 Additional Terms for Players in Japan. If you live in Japan, you acknowledge that fictional currency you purchase with fiat currency for use in a particular Game (e.g., Lucent in Throne and Liberty) will expire and become unusable within 180 days from the date of purchase. If you live in Japan, the communication features in the Games, such as text and voice chat functionality, are provided by AMCS LLC, an Amazon affiliate.

5.9 Additional Terms for Sony PlayStation™. If you live in North America and play the Games on a PlayStation™ console, then the following additional terms apply:

Purchase and use of items are subject to the Network Terms of Service and User Agreement. This online service has been sublicensed to you by Sony Interactive Entertainment America.

If you live in Europe and play the Games on a PlayStation™ console, then the following additional terms apply:

Any content purchased in an in-game store will be purchased from Sony Interactive Entertainment Network Europe Limited (“SIENE”) and be subject to PlayStation™Network Terms of Service and User Agreement which is available on the PlayStation™Store. Please check usage rights for each purchase as these may differ from item to item. Unless otherwise shown, content available in any in-game store has the same age rating as the game.