Amazon Coins Terms
Last updated: 17July 2022
Amazon Coins Terms and Conditions
This is an agreement between you and Amazon Media EU SARL (with its affiliates, "Amazon" or "we") regarding the Amazon Coins program (the "Program"). Before purchasing or redeeming any Amazon Coins or otherwise using the Program, please read these Terms and Conditions, all rules and policies related to the Program (including any rules or provisions on any product detail page or any help or informational page relating to the Program), and the Amazon.co.uk Conditions of Use at http://www.amazon.co.uk/conditions (collectively, the "Agreement"). Please also see our Privacy Notice, our Cookies Notice, and our Interest Based Ads Notice, which are not part of this Agreement. If you receive, purchase, or redeem any Amazon Coins or otherwise use the Program, you will be bound by the Agreement.
1. Amazon Coins
The Program allows customers to receive and purchase Amazon Coins ("Coins") and to redeem those Coins for the purchase of eligible digital products we sell through the Amazon Appstore for Android (the "Amazon Appstore"). The Program includes two types of Coins: Coins purchased from us ("Purchased Coins") and Coins we give you for promotional purposes ("Promotional Coins"). Each Coin is worth £0.01 when making purchases through the Amazon Appstore.
2. Use of Coins
2.1 Redeeming Coins. Coins may be redeemed only for the purchase of eligible products through the Amazon Appstore. Eligible products may change over time. Not all apps and in-app products can be purchased using Coins, and not all devices support the use of Coins. When a purchase can be made with Coins, you will see an option to pay with Coins during the purchase process. To make a purchase with Coins, you must pay the entire purchase price for the applicable product, plus any applicable taxes, with Coins.
2.2 Purchased Coins. Purchases of Coins will be charged to the 1-Click payment method associated with your Amazon account at the time you place your order. You cannot cancel your purchase of Coins once delivery has started. By placing an order to purchase Coins, you acknowledge and agree to this. If you believe any Purchased Coins were not properly credited to your account, please contact Amazon customer service for assistance. If we offer discounts on the purchase of Coins, we may modify or discontinue those discounts at any time without notice to you.
2.3 Promotional Coins. All Coins that have not been purchased from us are Promotional Coins. This includes any Coins we give you in connection with your purchase of apps or other products, your use of other Amazon services, or any other promotional activity.
2.4 Expiration Dates; Application of Coins. Purchased Coins do not expire. Promotional Coins expire one year after the later of the date we give them to you or the date you last purchased or redeemed Coins. When you make a purchase with Coins, any Promotional Coins you have will be applied first, followed by your Purchased Coins.
2.5 Restrictions. Coins cannot be resold, transferred for value, redeemed for cash or applied to any other account, except to the extent required by law. We may limit the number of Coins you can purchase or receive within certain periods of time, or implement other restrictions on the receipt or use of Coins. If we give you Promotional Coins in connection with your purchase of a product and you later return or receive a refund for that product, we may revoke those Promotional Coins. If you have already used those Coins, we may deduct the same number of other Promotional Coins or Purchased Coins from your account or charge your credit card or other payment instrument for any products you purchased using those Coins.
3. Software.
We may make available to you software for your use in connection with the Program. Terms contained in the Amazon.co.uk Conditions of Use apply to your use of that software.
4. Limited to U.K.
The Program is offered in the United Kingdom. We may restrict access from other locations.
5. Personalisation and Product Improvement.
We personalise content and features as part of the Program, including by showing you recommendations on products and services that might be of interest to you. We also endeavor to continuously improve the Amazon devices and services we offer and your experience with them.
6. General
6.1 Changes. We may change, suspend or discontinue the Program, or any part of it, at any time without notice.
6.2 Termination; Fraud. Your rights under the Agreement and to use the Program will automatically terminate without notice if you fail to comply with any of the terms of this Agreement. We may also terminate your right to use the Program at any time, including if we determine your use violates any term of the Agreement or involves any fraud or misuse of the Program. In case of such termination, you must cease all use of the Program, and we may immediately revoke your access to the Program without notice to you. If we determine you fraudulently obtain Coins or use any fraudulently-obtained Coins, we may revoke those Coins and charge your credit card or other payment instrument for any products purchased using those Coins. Our failure to insist upon or enforce your strict compliance with the Agreement will not constitute a waiver of any of our rights.
6.3 Amendments. We may amend the Agreement at our sole discretion by posting the revised terms on Amazon.co.uk. Your continued use of the Program after any amendment evidences your agreement to be bound by it.
6.4 Contact Information. For communications concerning this Agreement, please write to Amazon, Attn: Legal Department, Amazon Media EU Sarl, 5 Rue Plaetis, L-2338 Luxembourg (Lux. Reg. no. 112767, Share Capital E12.500, Trading authorization no. 110001).
6.5 Disputes/Binding Arbitration. Any dispute or claim arising from or relating to the Agreement or the Program is subject to the binding arbitration, governing law, disclaimer of warranties and all other terms in the Amazon.co.uk Conditions of Use at http://www.amazon.co.uk/conditions. You accept and agree to those terms by entering into the Agreement or using the Program.
6.6 Limitation of Liability. Without limiting the "Our Liability" Section in the Amazon.co.uk Conditions of Use and Sale, Amazon will not be liable for any losses that arise from any use of the Program in any way that is prohibited by this Agreement. For losses that are not otherwise excluded, Amazon's liability to you for compensation (including any statutory right to obtain a refund) will be limited to the amount you paid for any Purchased Coins that you have not redeemed, except as required by applicable law. To the extent permitted by applicable law you agree to accept responsibility for all activities related to Coins that occur under your account or password.
1. Promotion is valid for a limited time only and applies only to products that display an "Earn Coins" offer message on their product detail page at the time of purchase.
2. Promotion is available only to U.K. customers.
3. Promotional Coins expire one year after the later of the date we give them to you or the date you last purchased or redeemed Coins.
4. If you return or receive a refund for the product subject to the promotion, we may revoke the Coins we gave you (or, if you have already spent those Coins, deduct the same number of other Coins from your account or charge your credit card or other payment instrument for any products you purchased using those Coins).
5. Amazon Coins can only be used to purchase eligible products through the Amazon Appstore. Coins are not transferable and cannot be redeemed for cash.
6. Your use of Amazon Coins is subject to the Amazon Coins Terms and Conditions and the Amazon Appstore for Android Terms of Use.
7. Limit one per customer per app or in-app item, other than for in-app items designed to be purchased multiple times (such as in-game currencies or extra lives).
8. This promotion is void where prohibited by law.
9. We reserve the right, in our sole discretion, to terminate or modify this promotion at any time without notice.
